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Blog

Would you Like a Side of Agency with your Technology?

August 9, 2021 Blog, Customer Data

If you feel like you’re not getting the full value out of your investment in technology, you’re not alone. According to Gartner, the majority of marketers…

How Savvy Brands Increase Overall Spend

June 9, 2021 Blog, Promotions

When the same old discounts aren’t helping brands sell anymore, a click to claim campaign can help track down the reason why — and give their…

Earth Day Inspiration from Clutch Customers!

April 15, 2021 Blog

The first Earth Day was celebrated in 1970, when over 20 million Americans took to the streets to demonstrate against the harmful impact of industry on…

From Like to Love: Creating Emotional Loyalty

April 5, 2021 Thought Leadership, Loyalty

  The past year has been an emotional rollercoaster—you would be hard-pressed to find someone who hasn’t been on a ride. In times like these, we…

Discounts Beyond the Sale

March 8, 2021 Thought Leadership, Blog, Customer Engagement

Can Discounts Change Consumer Behavior? After analyzing over 400 million checkouts, Bed Bath and Beyond announced last fall that it would be cutting back on its…

Fixing a Fragmented Customer Experience: Hospitality Edition

February 16, 2021 Thought Leadership, Blog, Customer Experience

An Inhospitable Landscape   We recently hosted a webinar with NCR, a global leader in banking and commerce solutions, that focused on creating Human Centered Experiences…

Quick Q&A with Andy O’Dell: Top 3 Trends for 2021

February 8, 2021 Thought Leadership, Blog

   Introducing the first in a short series of quick Q&A videos. First up, Clutch Chief Strategy Officer Andy O’Dell discussing what brands should be…

Customer Q&A: Look-alike Modeling with 2nd Spark

January 12, 2021 Blog, Customer Data

Look-alike models can be used to expand a brand’s target audience. These models analyze a small dataset of consumers and identify desirable characteristics. The model is…

Top Consumer Trends and Impacts for 2021

January 5, 2021 Thought Leadership, Blog

As you’ve read and probably experienced yourself, the big headline for 2021 consumer behavior is the shift to e-commerce. Most analysts agree that 2020 only accelerated…

A Big Question with Many Answers

December 14, 2020 Thought Leadership, Blog

Congratulations everyone, you’ve almost made it to the end of the year! As always, during the last few weeks of any year – but especially this…

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    Strategic Stored Value

    May 29, 2023

    Data is Key To Loyalty & Engagement

    May 25, 2023

    4 Loyalty Program Ideas for 2023

    May 18, 2023

    Webinar: Elevating the Role of Gift Cards

    February 13, 2023

    Introducing: Clutch for ShopifyPlus

    September 6, 2022

    How is Marketing Segmentation Used in Customer Retention?

    August 28, 2018

    4 Holiday Shopping Predictions for 2021 (and Recommendations for Brands)

    December 3, 2020

    Is Your Business Prepared to Adapt to Post COVID-19 Consumer Behavior?

    April 1, 2020

    Integrating Loyalty, Gift & eCommerce: Benefits and Best Practices

    September 11, 2018

    The Loyalty Iceberg: Creating Human-Centered Experiences

    December 9, 2019
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