Automate Your Way to Customer Engagement
Meineke Car Care Centers collected a mountain of customer data. But like most businesses, it wasn’t organized in a way that allowed them to use…
Use Data to Personalize and Improve Your Loyalty Program
When Meineke Car Care Centers discovered that more than two-thirds of its customers visited just once per year, they realized their customer retention campaigns needed…
Smart Data Drives Relationships and Turbocharges Loyalty Programs
In 2015, Meineke Car Care Centers’ loyalty program was falling flat. Their primary offer of a free oil change after five visits wasn’t doing much…
Your Mechanic Isn’t Psychic, They Just Know You Better Thanks to the Clutch and MAM Partnership
Clutch is excited to announce our partnership with MAM Software. We now integrate directly with MAM’s leading automotive retail point-of-sale (POS) solution, VAST Enterprise Retail. The partnership…
Three Clever Ways to Promote Events with SMS
Every day there seems to be a sale in retail. In a market fighting for a limited share of consumers’ wallets, unique promotions are an essential…
Consumers Confirm Personalization is Critical
A recent consumer study entitled Consumers to Brands: The Louder You Scream, the Less We Care by Marketo confirmed what many businesses are starting to understand, that consumers increasingly want more…
Congratulations to Clutch CEO Ned Moore, Entrepreneur of the Year Finalist
EY’s Entrepreneur of the Year award seeks to honor entrepreneurs across the US, and the world, whose companies have made positive impacts on our society and…
What Amazon and Museums Can Teach Us About the Future of Retail
If you wanted, you could view entire collections of the world’s great museums from the comfort of your home. And yet no one would say museums are…
How Warren Buffett’s Pilot Can Save Your Job
There’s no question it’s been a difficult stretch for retailers—countless major retailers have posted losses in revenue and margin for a few quarters in a row….
Internet Killed the Video Store – Blockbuster’s Lesson for Marketers
Think back to 1992. A magical time when Seinfeld and The Simpsons were dominating the airwaves, George Bush Sr. was rounding out his term in the…