From Like to Love: Creating Emotional Loyalty
The past year has been an emotional rollercoaster—you would be hard-pressed to find someone who hasn’t been on a ride. In times like these, we…
The past year has been an emotional rollercoaster—you would be hard-pressed to find someone who hasn’t been on a ride. In times like these, we…
Can Discounts Change Consumer Behavior? After analyzing over 400 million checkouts, Bed Bath and Beyond announced last fall that it would be cutting back on its…
An Inhospitable Landscape We recently hosted a webinar with NCR, a global leader in banking and commerce solutions, that focused on creating Human Centered Experiences…
Introducing the first in a short series of quick Q&A videos. First up, Clutch Chief Strategy Officer Andy O’Dell discussing what brands should be…
Look-alike models can be used to expand a brand’s target audience. These models analyze a small dataset of consumers and identify desirable characteristics. The model is…
As you’ve read and probably experienced yourself, the big headline for 2021 consumer behavior is the shift to e-commerce. Most analysts agree that 2020 only accelerated…
Congratulations everyone, you’ve almost made it to the end of the year! As always, during the last few weeks of any year – but especially this…
Swift and sweeping changes to customer behavior and business regulations have left many in the red. But in spite of the upset, cannabis retailers are on…
Last month, we published an article about B Corporations. We sought to emphasize that those who bear the certification don’t do it for show; rather, these…
This year we’ve had to ask ourselves unprecedented questions like, What month is it?…Is my mask on upside down?…Did I wash those bananas already?…Where is Kelly…