Predict & Prevent Customer Churn

Identify At-Risk Customers
Before They Stop Buying

Clutch uses customer purchase behavior, engagement history, loyalty activity and transaction cadence to identify customers whose behavior is changing—then helps you automatically deliver personalized campaigns designed to bring them back.

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Turn Customer Signals Into Retention Actions

Identify Risk Earlier
Detect meaningful changes in purchase frequency, engagement and loyalty behavior before a customer becomes fully inactive.
Personalize the Response
Use customer history, preferences, segments and predicted behavior to create more relevant retention offers and communications.
Measure Recovered Revenue
Track return visits, campaign response, redemption and revenue generated from customers who were previously at risk.
HOW CLUTCH REDUCES CHURN

From Customer Data to Automated Retention

AI driven insights

Clutch Artificial Intelligence identifies customers who are at risk of churn1 and sends tailored offers to re-engage them2 with your store at the right time.

MODULES IN USE

Intelligent Automation

MODULES IN USE

Analyze ROI

Maintaining a customer is often more cost effective than gaining a new one. Clutch analytics1 will give you insights into the profitability of retaining your existing customers.

MODULES IN USE

40+ Pre-built integrations

Connect everything in one place

Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need

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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Oracle Micros
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Salesforce Marketing
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Aptos
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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Micros 2700
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Salesforce Marketing
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Aptos
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Salesforce Commerce
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PredictSpring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Oracle Simphony
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Micros Simphony

Prove the Revenue Impact of Every Program You Run

Finance-ready reporting ties loyalty, offers, stored value, and campaigns directly to revenue, margin, and LTV. Show your leadership team exactly how much value every dollar invested generates.