Hospitality

Elevate the guest experience with Clutch

With experience in the Food & Beverage, Lodging, Tourism, and Event industries, Clutch empowers your business to build lasting relationships and drive customer satisfaction.

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Book a reservation for unparalleled customer experiences

Unforgettable Guest Experiences
Gain a comprehensive view of your guests' preferences, dining history, and interactions. Leverage this valuable insight to create highly personalized experiences with tailored recommendations and customized offers that leave a lasting impression.
Efficient Loyalty Management
Streamline your loyalty programs with Clutch's dedicated loyalty management tools. Define & manage rewards, points, and member tiers while providing a seamless and rewarding loyalty experience for your guests across channels.
Strategic Stored Value
Utilize Clutch's gift card and stored value solutions to offer guests a convenient and flexible way to enjoy your hospitality services. Empower guests with reloadable credit that can be combined with their loyalty account or used alone as a trackable gift that leads to a sale over 90% of the time.
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One platform for customer marketing in hospitality

Guest Insights

Gain deep insights into your guests' preferences, behavior, and stay history with the customer data platform. Segment your audience based on various criteria and create personalized experiences that cater to their unique needs.

Customer Data Platform

Intelligent Loyalty

Use intelligent loyalty management tools to automatically send personalized rewards, track interactions, and streamline your loyalty initiatives. Provide guests with rewarding experiences they will rave about without draining valuable labor capital.

Loyalty Management

Gift Cards & Stored Value

Enable guests to buy gift cards for their friends and family while rewarding them with a promo or adding rewards directly to their loyalty account. Offer purchase and redemption flexibility and collect valuable data that automatically informs marketing actions, encouraging repeat visits and upsells.

Gifts Cards & Stored Value

Personalize Marketing

Leverage marketing orchestration tools that automatically deliver personalized messages and offers to your guests. Craft targeted campaigns down to the individual. Use guest preferences, purchase history, engagement metrics, and more to send relevant and timely communication that strengthens guest relationships and drives loyalty.

Marketing Orchestration

Optimize Revenue

Maximize revenue and guest satisfaction by leveraging advanced offer management capabilities. Utilize data-driven insights to create tailored offers that resonate with your guests. From personalized packages to exclusive discounts, enhance conversions and drive revenue growth.

Offer Management

Seamless Integration

Clutch integrates with common hospitality systems including NCR, Oracle, Positouch and more! Ensure a smooth transition and minimal disruption with Clutch. The platform is designed to scale with your business, accommodating growth and evolving customer needs. Provide a consistent and frictionless guest experience across all touchpoints.

Integrations

40+ Pre-built integrations

Connect everything in one place

Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need

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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Oracle Micros
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Salesforce Marketing
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Aptos
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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Micros 2700
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Salesforce Marketing
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Aptos
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Oracle Simphony
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Micros Simphony

Start delighting your customers and boosting business

Watch your loyalty programs, gift cards, strategic offers and marketing communications over achieve when driven by Clutch’s comprehensive marketing solutions.