Data is Key to Loyalty & Engagement

Unifying data fuels improved CX and delivers ROI.

 

Vector 2

 

Hero image

BUILD AND LEVERAGE:

Better Engage Customers By Better Understanding Them

Group 29

Unveil Your Best Customers

Group 17

Drive Loyalty with Data

Group 194

Engage & Delight Customers

Group 17 (1)

Feedback & Visibility into ROI

55%

of loyalty program members are inactive users 
U.S. companies lose nearly

$137B

due to avoidable consumer switching
Loyalty customers are 

5X

more likely to repurchase from a retailer 
Members of retailers’ customer loyalty programs generate up to

18%

more revenue for retailers than non-members

Unveil Your Best Customers

Structured customer data allows you to parse likes, wants and needs to help create actionable customer profiles

  • Analyze and segment data from disparate silos
  • Discover what earns customer loyalty
Understand how to earn customer loyalty

Drive Loyalty with Data

Take learnings from data analytics to create programs and offers that give shoppers what they want and exclude what they don’t

  • Enable data-driven loyalty programs
  • Improve loyalty/offer management
Get hyper-targeted

Engage & Delight Customers

Offer personalization that cements brand loyalty to the customer (and not just the other way around)

  • Better engage/re-engage customers on their terms
  • Personalization increases customer engagement 
Engage your customers

Feedback & Visibility into ROI

Build a data feedback loop creating more actionable data, revealing more insights, and driving more shopping activity

  • Use data insights to inform future programs
  • Understand the value of your programs to maximize ROI
Maximize ROI

Create Loyalty Beyond the Program with Clutch’s Integrated Solutions

Customer Data Platform

Design personalized loyalty programs using data-driven insights for all customers — regardless of loyalty enrollment.

Learn more

Customer Data Platform

Design personalized loyalty programs using data-driven insights for all customers — regardless of loyalty enrollment.

Learn more

Customer Data Platform

Design personalized loyalty programs using data-driven insights for all customers — regardless of loyalty enrollment.

Learn more