Burton Case Study

A Happy Union For over forty years, global snowboard company Burton Snowboards has reinvented the way people experience the outdoors. Now, they are focused on creating…

A Loyalty Story

What happens when you align your loyalty program with your brand’s mission and values? To find out, watch A Loyalty Story, a short film featuring a…

Top 10 Strategic Customer Segments

Establishing a set of customer segments is the first step to strategic, impactful marketing. Beyond personalization, segments can be used to manage churn, increase margin, optimize…

New Seasons Wins Award for Loyalty!

New Seasons Market takes home the award for Social Impact and Corporate Social Responsibility at the Loyalty360 Award Expo, beating out big name brands 7-11 and…