Onboarding doesn’t have to be a pain

Our client, the second-largest auto club in the US, wanted to innovate and offer rewards and loyalty programs not offered in their industry. Their goal was to collect more customer data to personalize communication, drive repeat purchases, prevent churn and increase their overall sales. They used the Clutch loyalty solution to identify, understand and motivate customers into coming back.

Optimizied onboarding that drives loyalty

Our client’s innovative loyalty program is unheard of in their industry and it’s resulted in growth for their business. In this case study, learn how we:

  • Increased loyalty program sign ups
  • Mapped out onboarding goals with the Clutch team
  • Integrated Clutch with their mobile app
  • Worked with our client’s IT and Marketing teams
True Onboarding Success