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Blog Omnichannel

Do Ecommerce Companies Need a Loyalty Program?

April 29, 2019 Blog, Customer Experience, Loyalty, Omnichannel, Retail

Whether you’re shopping in-store or online, there’s a question that’s almost ubiquitous during the checkout experience: “Would you like to sign up for our rewards program?”…

Marketing Beyond Markdowns: How to Stay Competitive in Ecommerce without Relying on Price

April 22, 2019 Blog, Customer Experience, Omnichannel, Promotions, Retail

Reports from industry experts like Magento are filled with positive stats for ecommerce retailers—across the board, business is booming! Consumers spent a whopping $517 billion online…

7 Ways to Create a Seamless Customer Experience with Mobile

April 1, 2019 Blog, Mobile, Omnichannel

Over the last decade, a marked shift in shopping behavior has fundamentally changed the retail landscape in the US and abroad. In 2019 alone retail giants…

Are you Disenfranchising Your Franchisees?

February 18, 2019 Blog, Customer Data, Omnichannel, Personalization

Just like any business, franchise organizations have two key marketing objectives: build a strong brand and attract customers. But unlike other types of businesses, they have…

It’s the Thought that Counts, Right?

February 11, 2019 Blog, Customer Data, Omnichannel, Personalization

You’re trying your best but things don’t always go right with your customers. You send an email thanking them for their purchase, but they’ve already returned…

Holiday eCommerce Happenings: Q&A with Virid

December 10, 2018 Blog, Omnichannel, Retail

The holiday shopping season is here again, and it’s not going to come as a surprise that eCommerce has claimed a considerable part of the action!…

Four Tips for a Successful Mobile Marketing Strategy

September 6, 2017 Mobile, Omnichannel

  In today’s mobile dependent society, over 77% of Americans own smartphones. From booking a weekend getaway to planning dinner with your parents to buying flowers…

Is It a Trend? Three Reasons Why E-tailers Go Brick and Mortar

March 8, 2017 Customer Experience, Omnichannel

The CEO of General Growth Properties, a major mall operator, set off a stir in the business world when he casually mentioned that Amazon—which nearly every retailer…

The Five Worst Mobile Marketing Mistakes that Brands Make

November 14, 2016 Mobile, Omnichannel, Personalization

Mobile commerce accounted for one-third of 2015 U.S. e-commerce sales, according to Internet Retailer, with shoppers racking up $905 million in sales via mobile on Black…

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