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Blog Customer Engagement

New Seasons’ Gift It Program Generates $30K for Local Organizations

November 12, 2020 Blog, Customer Engagement, Loyalty

Last month, we published an article about B Corporations. We sought to emphasize that those who bear the certification don’t do it for show; rather, these…

5 COVID-Proof Tactics to Drive Holiday Revenue

November 2, 2020 Thought Leadership, Customer Engagement, Customer Experience, Customer Retention

This year we’ve had to ask ourselves unprecedented questions like, What month is it?…Is my mask on upside down?…Did I wash those bananas already?…Where is Kelly…

How B Corps are Changing the Conversation

October 19, 2020 Blog, Customer Engagement, Customer Retention, Loyalty

Believe it [or not] Of late, there has been much discussion about the precipitous decline of trust in US society. Trust in our institutions, companies, the…

How to Flex Your Loyalty Program in a Pandemic

October 5, 2020 Blog, Customer Data, Customer Engagement, Customer Retention, Loyalty

The 2020 Pan(t)demic There was a time when putting on yoga pants meant that you were going to do some yoga, and putting on pants with…

Good, Better, & Best: 2018 Loyalty Round Up

December 19, 2018 Blog, Customer Engagement, Loyalty

Whether your customers are winding down by the fireplace with eggnog, completing last minute holiday shopping or simply reflecting on events of 2018, you’re probably already…

What’s Your Customer IQ?

August 15, 2018 Blog, Customer Data, Customer Engagement, Customer Experience, Customer Retention

Have you ever wondered why customers stay loyal to certain brands over others? Most often, the answer has nothing to do with price—it’s all about Customer…

Are You in Control of Your Promotions?

February 14, 2018 Blog, Customer Engagement, Customer Experience, Promotions, Retail

Have your promotions gone rogue? Are single-use promotion codes being redeemed on repeat? Have your customers figured out how to play the opt-in game? Are expired…

How Personal Are Your Promotions?

February 7, 2018 Blog, Customer Engagement, Customer Experience, Personalization, Promotions

  Are you personalizing your promotional offers? If you answered no, don’t worry; you’re not alone. Only 39% of retailers personalize promotions and recommendations through email,…

Enhance Your Mobile Strategy with a Mobile Wallet

September 19, 2017 Customer Engagement, Mobile

As much as I hate to admit it, my phone is an extension of myself.  It’s on me at all times, and gets juggled around while…

Five Mobile Marketing Strategies That Support Offline Sales

September 12, 2017 Customer Engagement, Mobile, Offline Marketing

  Mobile commerce accounted for one-third of 2015 U.S. e-commerce sales, according to Internet Retailer, with shoppers racking up $905 million in sales via mobile on…

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    New Seasons’ Gift It Program Generates $30K for Local Organizations

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    August 28, 2018

    Integrating Loyalty, Gift & eCommerce: Benefits and Best Practices

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    Is Your Business Prepared to Adapt to Post COVID-19 Consumer Behavior?

    April 1, 2020

    Clutch Ranks on Inc 5000 List of Fastest Growing Companies in America

    August 29, 2017

    Customer Q&A: Look-alike Modeling with 2nd Spark

    January 12, 2021
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