Stored Value and Loyalty Solutions

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The AI Customer Loyalty Platform

Strategic Stored Value and AI Loyalty to drive engagement, unlock more revenue streams, and increase customer LTV with a platform designed to drive better results than your current solution. 

Gift Cards

Your loyal customers use gift cards to share their favorite brands. Are you giving them the opportunity?

Let gift cards do your heavy lifting for you. The average consumer spends more than 59% their Gift Card Value when redeeming their card.

Increase Your Customer Base

Your biggest enthusiasts use gift cards to introduce your brand to new customers. Empower growth by allowing customers to buy and give gift cards across physical and digital channels. 

Identify New Customers

Utilize digital accounts to better track customer credit, improve the customer experience and encourage opt-ins. Consolidate credit across gift cards, merchandise credit and promotional credit.

Upsell & Cross Sell

The average user spends 20% more than the value of a gift card. Upsell by using behavioral and transactional purchasing behaviors to encourage redemption of outstanding credit balances.

Digital Wallet

Improve usage and gain valuable data when you encourage customers to consolidate all of their credit onto a consolidated web-based account.

Easier Stored Value Tracking

Gain visibility into every customer's balance and buying behaviors across physical and digital channels.

Improved Customer Experience

Give your customers the convenience and speed they come to expect.

Manage settlement between locations

View and manage stored value accounts and settle between multiple locations.

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Strategic Stored Value

Accelerate customer acquisition through powerful incentives that align with your overall marketing strategy. Increase customer retention with strategic offers that integrate seamlessly into your other customer retention tools.

Franchise & Brand Portfolio Flexibility

Seamlessly manage stored value across multiple locations and get insight from location-specific reports from a single tool that can be user based or owner group specific.

Stored Value Integrations

Clutch leverages a network of integration partners to enhance the gift card purchasing experience. See Integrations

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Loyalty

78% of consumers expect personalized experiences based on their interactions

Connect with your customers and create experiences they will rave about. Use built-in Machine Learning algorithms that accurately forecast behavior to minimize churn and increase loyalty.

AI Led Customization

If you can dream it, the Clutch retention marketing platform can handle it. Today’s market demands advanced programs that sync with traditional strategies. Turbocharge your loyalty marketing with an intelligent platform that tailors it’s programs to your business needs.

Individualized Buyer Journeys

True experiential loyalty drives revenue at a capacity traditional transactional programs can’t match. Create truly individualized interactions by moving customers to their ideal segments as info is gathered in real time.

Minimize Churn

Prevent the loss of cash flow by identifying who is at risk of churn and when with Clutch’s Artificial Intelligence. Clutch automatically identifies and suggests loyalty tactics to re-engage at-risk customers.

Custom Campaign Design

Tailor loyalty programs to your brand

Set up traditional programs or use an intuitive rule based designer to create custom loyalty programs. 

Bankable Points

Issue bankable points based on your own defined activities such as birthday gifts, dollars spent, cart size or store visit frequency.

Tier Based Programs

Establish membership levels or tiers to provide different benefits at each level while driving customer engagement for upgraded membership status.

VIP Exclusives

Reward your most loyal customers with exclusive experiences like VIP events, early access to products, free shipping, dedicated services, and more.

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Run Concurrent Programs

Turn transactional loyalty into emotional loyalty

Build deep relationships with your customers by creating truly individualized loyalty journeys that strengthen the customer experience.

Omnichannel Loyalty

Improve customer communication by learning how they like to engage with your content. Target your customers through all available channels to create seamless loyalty experiences. 

Automated Optimization

Switch customers between journeys automatically based on real-time behavior, enabling a truly unique experience for every customer.

Real-Time Data Analysis

Gain immediate insights into the success of your loyalty programs using Machine Learning. Make quick adjustments to improve ROI and customer engagement.

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How it Works

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