The Loyalty & Retention Solution of Choice by Goodwill Franchises



Customers Visit More, Spend More and You Earn More.
Goodwills are experiencing massive business impact by implementing Loyalty solutions in their stores
average increase in sales growth.
average increase in AOV per store.
increase in number of transactions.
Individualized Loyalty Programs
Loyalty programs bring customers back in the door at a higher frequency, reduce churn, increase customer LTV, and ultimately, increase your Goodwill’s bottom line.
Dynamic Audience Segmentation
Utilize a powerful AI database as a single source of truth to segment audiences of any size. Personalize and tailor engagement for customers at different stages of the lifecycle, whether high-spending, or at-risk.
Powerful Email & SMS Capabilities
Tools built with AI to send your customers the right message at the right time. No code email builders mean you can create compelling marketing content quickly.
Explore the Full Case Study
Goodwill Industries of Middle Tennessee partnered with Clutch to enhance customer retention and engagement through the True Blue Rewards program. By leveraging Solutions Loyalty powered by Clutch's AI retention marketing platform, Goodwill successfully transformed their customer experience, resulting in increased customer loyalty and higher spending per visit.
increase in AOV for loyalty members compared to non-members.
increase in engagement and sales due to email and SMS campaigns.





Connect Clutch with Your Existing Tech Stack
Clutch has hundreds of technology integrations including both Solutions ITW and Supro making them a perfect partner for the Goodwill Tech Stack.