CLUTCH PLATFORM
One seamless platform for AI-Powered Retention and Loyalty.
Unify customer data, loyalty offers, stored value, marketing and analytics to create individualized experiences that increase engagment and revenue.
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Customer Data Platform
Programs are only as powerful as the data driving them behind the scenes. Make smarter decisions by consolidating siloed data sources into a single platform that organizes, enriches, and activates your data with machine learning.
Work smarter, not harder, with AI embedded throughout the platform to improve the profitability of your marketing decisions
Use machine learning to individualize loyalty journeys and deliver the right engagement at the right time—without the heavy lift of complex program design
Put your data to work with audience segments that update in real time
Consolidate data through built-in integrations and an open API framework
AI Loyalty Management
Embrace the future of experiential loyalty by making your customers feel seen. Use machine learning to individualize loyalty journeys and deliver the right engagement at the right time, without the heavy lift of complex program design.
Use custom audience segments to ensure your loyalty programs are tailored to each customer
Set up automated triggers that move customers between lifecycle journeys based on their shopping behavior
Utilize an intuitive campaign builder to create loyalty campaigns quickly
Support programs of any complexity and build the right campaigns for your business, whether your loyalty strategy is traditional, experiential, or both
Gift Cards & Stored Value
A strategic stored-value program can grow your customer base, identify previously anonymous buyers, and convert first-time customers into repeat buyers.
Reduce friction by enabling digital issuance through email with seamless redemption across ecommerce and brick-and-mortar locations
Decrease the percentage of anonymous buyers by allowing customers to consolidate multiple gift cards or credits into a single digital account
Support stored value at scale across digital and physical locations, both domestically and internationally
Utilize Machine Learning to identify potential fraudulent spending behaviors
Offer Management
Automatically deliver offers in real time using event-based triggers, such as an item left in a cart or a completed transaction
Protect margins by using machine learning to personalize offers for each customer while preserving profitability
Rely on Machine Learning for comprehensive analytics and rapid optimizations to improve the performance of future offers
Gain detailed insight into offer performance and track the KPIs that matter most to your business
Marketing Orchestration
Seamlessly integrate omnichannel communications with your programs to create real-time, individualized engagements with your customers.
Deliver personalized messages at the right time with automated rules that trigger in real time
Use an intuitive drag-and-drop builder to quickly design compelling content. Spend less time creating campaigns and more time growing your business
Communicate with customers through the channels they use most, including SMS and email
Cut the workload by leveraging generative AI to create content on the fly and optimize send times
40+ Pre-built integrations
Connect everything in one place
Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need
