Thrift & NONprofit retail

Turn More Thrift Shoppers into Loyal Supporters

Identify more shoppers, understand customer behavior, and motivate repeat visits, purchases, and long-term support with AI-powered loyalty, personalized marketing, and unified customer data.
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Trusted by Leading Thrift and Nonprofit Retailers

Goodwill organizations and other mission-driven retailers use Clutch to increase customer engagement, visit frequency, average order value, and revenue through personalized loyalty and AI-powered marketing.

24%

average sales growth

8%

average increase in AOV

14%

increase in customer transactions

Identify Every Shopper

Recognize shoppers across the point of sale, ecommerce, mobile, and other customer touchpoints using phone number, email, loyalty ID, or digital wallet credentials.

Understand Every Customer

Unify purchase, engagement, loyalty, and campaign activity into complete customer profiles that help teams segment audiences, predict churn, and measure lifetime value.

Motivate More Visits

Deliver personalized rewards, offers, email, SMS, and lifecycle campaigns that give shoppers a reason to return more frequently and spend more.

goodwill industries of middle tennessee

See What Personalized Engagement Can Deliver

Goodwill Industries of Middle Tennessee partnered with Clutch to launch True Blue Rewards, combining loyalty, unified customer data, and personalized marketing to increase engagement, spending, and repeat visits.

45%

Higher average order value

120%

Increase in campaign engagement

Trusted by Goodwill Organizations Nationwide
“We were looking for an easy loyalty program for both our customers and our team, and Clutch covers all the bases. It allows us to collect purchasing data, build campaigns based on that data, and the new AI makes setting up campaigns a breeze.”

Colleen Porter

Goodwill of Greater Cleveland & East Central Ohio

Works with the Technology You Already Trust

Clutch integrates with the retail systems you already rely on—including Solutions ITW, SuPro, NCR, Shopify, and more—allowing you to launch quickly without replacing your existing technology investments.

Faster Time to Value

Leverage existing integrations to reduce implementation effort and accelerate deployment.

Protect Your Existing Investment

Clutch complements your existing technology stack, minimizing disruption while extending the value of your POS, ecommerce, and customer systems.

Proven Integrations

Clutch integrates with leading donated goods POS platforms to power loyalty, customer marketing, and gift cards for Goodwill organizations.

Don’t see your POS? Clutch connects with additional platforms through APIs and integration partners.

See Clutch in action

See How Leading Thrift Retailers Build Customer Loyalty

Experience how Clutch helps identify more shoppers, understand customer behavior, and motivate repeat visits with AI-powered loyalty, customer marketing, and customer data.
Schedule a Live Consultation
Ready to Grow Customer Loyalty?
See how Clutch helps thrift and nonprofit retailers identify more shoppers, understand customer behavior, and motivate repeat visits with AI-powered loyalty, customer marketing, and customer data.