AI-Powered Loyalty and Retention Marketing That Helps You Sell More

Turn customer data into personalized experiences, real-time offers, and automated journeys that increase purchase frequency, average order value, and customer lifetime value.

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Everything in one platform

Change customer behavior with a customer engagement platform built for loyalty.

Work smarter, act faster, and optimize your marketing spend with Clutch’s enterprise loyalty platform. Identify your most valuable customers in real time. Understand customer trends and build dynamic segments using AI-powered insights. Motivate each consumer with personalized offers and experiences that increase engagement, purchase frequency, and spend.

Identify

Identify, understand, and motivate customers across every buying channel and marketing touchpoint in real time with Clutch's customer loyalty platform.

Automatically create, manage, and activate a unified 360-degree profile for every customer in real-time.  Synchronize customer profiles and audience segments across platforms, programs, and channels to maintain a complete, current view of every customer.

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Motivate

Motivate customers with personalized experiences that increase engagement, retention and sales.

The Clutch Platform turns customer data into actionable insights and those insights into personalized journeys. Create relevant offers in real time, motivate customers to take action, and build more profitable, lasting relationships.

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One unified platform for AI-powered retention marketing, customer activation, and analytics

Customer Data Platform

The Clutch CDP connects all the dots for you in real-time so you can stop trying to solve “the data issue” and focus on understanding each consumers’ unique journey across stores, web, and mobile.  

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Complete insights into consumers spend and non-spend behaviors
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Machine learning powered Automated Audience Segments
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Real time data collection, reporting, and execution
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Global Data Compliance
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Loyalty Management

Use Machine Learning powered loyalty journeys to effectively engage your customers. Real-Time data and automation rules will enable you to individualize programs while reducing time spent building programs. 

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Individualize journeys based on ML- driven behavioral learnings
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Protect your margins and measure program performance for optimal ROI
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Gift Cards & Stored Value

Gift cards are more than just impulse purchases or one-way transactions. Grow your customer base with a strategic stored value solution that complements your marketing strategy, and turn anonymous gift card users into visible repeat buyers. 

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Reduce gift card anonymity with digital accounts
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Engage customers with gift card balances to redeem and upsell across multiple channels.
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Offer Management

Activate your customer data to deploy intelligent offers that drive positive behaviors over time. 

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Use ML driven “smart offers” to ensure the profitability of customer engagements
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Rely on Machine Learning and rule based triggers to ensure your offer is delivered at the right time
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Individualize offers using automated audience segments based on consumer behaviors
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Marketing Orchestration

Avoid costly integrations, save time, money, and get more done with fewer resources with Clutch digital marketing orchestration module. 

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Spend less time creating content using Clutch’s generative AI capabilities.
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Leverage ML to optimize send time, channel, and content anywhere they are, in real time
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Manage and track the efficacy of every communication and report on the value of marketing touch with real time attribution reporting
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Use Trigger based logic to target your consumers as things are happening.
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40+ Pre-built integrations

Connect everything in one place

Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need

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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Oracle Micros
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Salesforce Marketing
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Aptos
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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Micros 2700
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Salesforce Marketing
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Aptos
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Oracle Simphony
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Micros Simphony

Customer testimonials

Hear from customers who use Clutch to drive retention with a dedicated loyalty platform!

"Clutch helped us evolve our loyalty programs from transactional to experiental We’re no longer guessing — we’re building meaningful relationships with our guests based on real behavior and smarter data."
Jenni Tetzlaff
Marcus Theatres
"The AI built into Clutch helped us understand our customers’ natural rhythms so we could act when it mattered, not when it was too late. That insight has been a game-changer for retention."
Rachel Iazzetta
Smithland
"We started our SMS campaigns in January with all of the programs we have in place. Every time we send a text message out, we are seeing an increase in traffic by 20% and 30-40% increase in sales for the event! It’s a no-brainer!"
Pam Miller
Miller Furniture
"Our partnership with Clutch has transformed our Maika'i loyalty program and engagement with customers. We are able to provide an improved customer experience for awarding and delivering points and rewards, can tailor our promotions and messaging to be more relevant to customers, and can engage with customers in a way that is meaningful for them and effective for Foodland."
Tricia Beaman
Foodland

Prove the Revenue Impact of Every Program You Run

Finance-ready reporting ties loyalty, offers, stored value, and campaigns directly to revenue, margin, and LTV. Show your leadership team exactly what every dollar returned.