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Blog Loyalty

KUIU’s Inner Circle: Learning through Loyalty

July 30, 2018 Blog, Loyalty

Starting with Sitka In 2005, Jason Hairston had just sold his business. After just a few short years, the company – named for the Alaskan town…

Part 2: Do Customer Loyalty Programs Really Work?

May 21, 2018 Blog, Customer Experience, Customer Retention, Loyalty

In part one we explored the different types of loyalty programs. From points based to punch cards, It’s fair to say that when you begin developing…

Part 1: Do Customer Loyalty Programs Really Work?

May 21, 2018 Customer Experience, Customer Retention, Loyalty

What is customer loyalty? As a consumer, you may notice that “customer loyalty” happens everywhere you go. You visit a local deli for a sandwich and…

Automate Your Way to Customer Engagement

August 10, 2017 Customer Engagement, Customer Retention, Loyalty, Marketing Automation

  Meineke Car Care Centers collected a mountain of customer data. But like most businesses, it wasn’t organized in a way that allowed them to use…

Use Data to Personalize and Improve Your Loyalty Program

August 8, 2017 Customer Data, Customer Engagement, Loyalty, Personalization

  When Meineke Car Care Centers discovered that more than two-thirds of its customers visited just once per year, they realized their customer retention campaigns needed…

Smart Data Drives Relationships and Turbocharges Loyalty Programs

August 3, 2017 Customer Data, Customer Engagement, Loyalty

  In 2015, Meineke Car Care Centers’ loyalty program was falling flat. Their primary offer of a free oil change after five visits wasn’t doing much…

Understanding & Unlocking the Value of Customer Referrals

February 15, 2017 Customer Engagement, Loyalty

While an increasing number of brands are recognizing the tremendous value of their established base of customers, many businesses are ignoring the untapped multidimensional value that…

Introducing Clutch Essential: The Premier NetSuite Loyalty Solution

November 14, 2016 Customer Retention, Gift Card, Loyalty, Partnerships

When we launched the Clutch SuiteApp for NetSuite customers last year, we met a lot of smaller businesses that needed an out-of-the-box gift and loyalty program….

NetSuite Loyalty Program & Marketing Solution

October 4, 2016 Customer Data, Loyalty, Partnerships

It’s official! NetSuite clients can now use Clutch’s platform to motivate and understand their existing customers. The best part? It’s easy. Our application has reached “Built…

Loyalty Lessons From Starbucks’ New York Times Rewards

August 26, 2016 Customer Engagement, Customer Experience, Loyalty

Starbucks recently announced a partnership with The New York Times where, beginning in 2016, Starbuck’s loyalty program members will be able to read select daily news articles from the paper…

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    Strategic Stored Value

    May 29, 2023

    Data is Key To Loyalty & Engagement

    May 25, 2023

    4 Loyalty Program Ideas for 2023

    May 18, 2023

    Webinar: Elevating the Role of Gift Cards

    February 13, 2023

    Introducing: Clutch for ShopifyPlus

    September 6, 2022

    How is Marketing Segmentation Used in Customer Retention?

    August 28, 2018

    4 Holiday Shopping Predictions for 2021 (and Recommendations for Brands)

    December 3, 2020

    Is Your Business Prepared to Adapt to Post COVID-19 Consumer Behavior?

    April 1, 2020

    Integrating Loyalty, Gift & eCommerce: Benefits and Best Practices

    September 11, 2018

    The Loyalty Iceberg: Creating Human-Centered Experiences

    December 9, 2019
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