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Blog Loyalty

With Technology, Everything Old is New Again

September 9, 2019 Blog, Customer Experience, Loyalty

There’s a great deal of nostalgia around the notion of an old time general store. Was it the limited selection of goods? The take-it-or-leave-it prices of…

Do Ecommerce Companies Need a Loyalty Program?

April 29, 2019 Blog, Customer Experience, Loyalty, Omnichannel, Retail

Whether you’re shopping in-store or online, there’s a question that’s almost ubiquitous during the checkout experience: “Would you like to sign up for our rewards program?”…

Clutch Named a Strong Performer in Forrester Wave™: Loyalty Technology Platforms Q219

April 15, 2019 Loyalty

In their new report, Forrester Research has taken an in-depth look at the top thirteen loyalty technology providers using a robust evaluation process, customer interviews and…

Good, Better, & Best: 2018 Loyalty Round Up

December 19, 2018 Blog, Customer Engagement, Loyalty

Whether your customers are winding down by the fireplace with eggnog, completing last minute holiday shopping or simply reflecting on events of 2018, you’re probably already…

Stop the Spread of E.Coli with Your Loyalty Program

November 28, 2018 Blog, Customer Data, Loyalty, Personalization

No Salad for You! Over the holiday weekend, you likely heard the warning bell sound to alert US consumers, grocers, restaurants and food service providers of…

3 Tips for a Good Customer Lifecycle Model

November 27, 2018 Blog, Customer Data, Loyalty

It’s easy to think that models are only for math people, but in fact, many marketers and analysts reference models every day without even realizing it!…

Using Data for Loyalty Program Design

November 12, 2018 Blog, Customer Data, Loyalty

When More isn’t Better At last count, 2.5 quintillion bytes of data are created each day. But let’s be honest, not many of us have any…

A New Era for Grocery Loyalty Programs

September 25, 2018 Customer Data, Customer Experience, Loyalty

  Compared with retail or service industries, brand loyalty in the grocery market plays by a different set of rules. Historically, the primary factors in play…

KUIU’s Inner Circle: Learning through Loyalty

July 30, 2018 Blog, Loyalty

Starting with Sitka In 2005, Jason Hairston had just sold his business. After just a few short years, the company – named for the Alaskan town…

Part 2: Do Customer Loyalty Programs Really Work?

May 21, 2018 Blog, Customer Experience, Customer Retention, Loyalty

In part one we explored the different types of loyalty programs. From points based to punch cards, It’s fair to say that when you begin developing…

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    August 28, 2018

    4 Holiday Shopping Predictions for 2021 (and Recommendations for Brands)

    December 3, 2020

    Is Your Business Prepared to Adapt to Post COVID-19 Consumer Behavior?

    April 1, 2020

    Integrating Loyalty, Gift & eCommerce: Benefits and Best Practices

    September 11, 2018

    Clutch Ranks on Inc 5000 List of Fastest Growing Companies in America

    August 29, 2017
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