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Blog Loyalty

Up Your Gift Card Game in Time for the Holidays

November 4, 2019 Blog, Customer Experience, Loyalty

Stored value in the form of gift cards, promotions and merchandise credit is a market that expands yearly: for gift cards alone, sales have jumped from…

Congratulations to Kimmah Shah – Marketo’s 2019 Fearless 50 Award Winner!

October 23, 2019 Blog, Customer Experience, Loyalty

Today we’ll interrupt our regularly scheduled content of customer-centric marketing to honor one of our own, Kimmah Shah, on being named to Marketo’s Fearless 50 class…

With Technology, Everything Old is New Again

September 9, 2019 Blog, Customer Experience, Loyalty

There’s a great deal of nostalgia around the notion of an old time general store. Was it the limited selection of goods? The take-it-or-leave-it prices of…

Do Ecommerce Companies Need a Loyalty Program?

April 29, 2019 Blog, Customer Experience, Loyalty, Omnichannel, Retail

Whether you’re shopping in-store or online, there’s a question that’s almost ubiquitous during the checkout experience: “Would you like to sign up for our rewards program?”…

Clutch Named a Strong Performer in Forrester Wave™: Loyalty Technology Platforms Q219

April 15, 2019 Loyalty

In their new report, Forrester Research has taken an in-depth look at the top thirteen loyalty technology providers using a robust evaluation process, customer interviews and…

Good, Better, & Best: 2018 Loyalty Round Up

December 19, 2018 Blog, Customer Engagement, Loyalty

Whether your customers are winding down by the fireplace with eggnog, completing last minute holiday shopping or simply reflecting on events of 2018, you’re probably already…

Stop the Spread of E.Coli with Your Loyalty Program

November 28, 2018 Blog, Customer Data, Loyalty, Personalization

No Salad for You! Over the holiday weekend, you likely heard the warning bell sound to alert US consumers, grocers, restaurants and food service providers of…

3 Tips for a Good Customer Lifecycle Model

November 27, 2018 Blog, Customer Data, Loyalty

It’s easy to think that models are only for math people, but in fact, many marketers and analysts reference models every day without even realizing it!…

Using Data for Loyalty Program Design

November 12, 2018 Blog, Customer Data, Loyalty

When More isn’t Better At last count, 2.5 quintillion bytes of data are created each day. But let’s be honest, not many of us have any…

A New Era for Grocery Loyalty Programs

September 25, 2018 Customer Data, Customer Experience, Loyalty

  Compared with retail or service industries, brand loyalty in the grocery market plays by a different set of rules. Historically, the primary factors in play…

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    Strategic Stored Value

    May 29, 2023

    Data is Key To Loyalty & Engagement

    May 25, 2023

    4 Loyalty Program Ideas for 2023

    May 18, 2023

    Webinar: Elevating the Role of Gift Cards

    February 13, 2023

    Introducing: Clutch for ShopifyPlus

    September 6, 2022

    How is Marketing Segmentation Used in Customer Retention?

    August 28, 2018

    4 Holiday Shopping Predictions for 2021 (and Recommendations for Brands)

    December 3, 2020

    Is Your Business Prepared to Adapt to Post COVID-19 Consumer Behavior?

    April 1, 2020

    Integrating Loyalty, Gift & eCommerce: Benefits and Best Practices

    September 11, 2018

    The Loyalty Iceberg: Creating Human-Centered Experiences

    December 9, 2019
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