News & Resources

How to Build a Loyalty Program Without Points: A Campaign-Led Framework

How to Build a Loyalty Program Without Points: A Campaign-Led Framework

Points aren't the only way to build loyalty — and for many multi-location brands, they're not even the best one. This guide breaks down a campaign-led framework: the specific segments, rules, and rewards behind 14 campaigns, from first-purchase activation through AI-powered win-back, and how they fit together into a program that runs on behavior instead of currency.

How to Build a Loyalty Program Without Points: A Campaign-Led Framework

How to Build a Loyalty Program Without Points: A Campaign-Led Framework

Loyalty Platform Migration: Avoid Losing Members or Points

Loyalty Platform Migration: Avoid Losing Members or Points

4 Gift Card Statistics—and What They Mean for Your Business

Loyalty Program KPIs and Benchmarks by Vertical and Program Maturity

Loyalty Program KPIs and Benchmarks by Vertical and Program Maturity

Stop Sending Loyalty RFPs That Vendors Can Talk Around

Stop Sending Loyalty RFPs That Vendors Can Talk Around

Best Customer Retention & Loyalty Software for Multi-Location Retailers [2026]

Best Customer Retention & Loyalty Software for Multi-Location Retailers [2026]

Total Visibility, Better Results: How the Marketing Calendar Powers Your Strategy

Total Visibility, Better Results: How the Marketing Calendar Powers Your Strategy

Segments in Seconds: Build Your Audience Faster with AI

Segments in Seconds: Build Your Audience Faster with AI

One Workflow, Total Reach: How AI can optimize your marketing channels

One Workflow, Total Reach: How AI can optimize your marketing channels

5 Proven Retention Strategies for Quality Care to Reduce Patient Churn in 2026

5 Proven Retention Strategies for Quality Care to Reduce Patient Churn in 2026

Why Loyal Customers Are the Secret to E-Commerce Success

Why Loyal Customers Are the Secret to E-Commerce Success

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across Hospitality Brands

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across Hospitality Brands

Creating Loyal Customers: Shopify Rewards and Clutch’s Role in Building Loyalty That Lasts

Creating Loyal Customers: Shopify Rewards and Clutch’s Role in Building Loyalty That Lasts

Healthcare Marketing 2.0: Strategies to Attract and Retain High-Value Patients

Healthcare Marketing 2.0: Strategies to Attract and Retain High-Value Patients

Shopify Integrations with Clutch: A Game Changer for Loyalty Programs

Shopify Integrations with Clutch: A Game Changer for Loyalty Programs

Designing Loyalty Programs That Keep Patients Coming Back

Designing Loyalty Programs That Keep Patients Coming Back

The Clutch Maturity Curve: Road to Human-Centered Marketing

Check out our interactive e-book on the future of B2C marketing.

From Like to Love: Creating Emotional Loyalty

From Like to Love: Creating Emotional Loyalty

Five Growth Strategies for Cannabis Retailers

Five Growth Strategies for Cannabis Retailers

Up Your Gift Card Game in Time for the Holidays

Up Your Gift Card Game in Time for the Holidays

Marketing Beyond Markdowns: How to Stay Competitive in Ecommerce without Relying on Price

Marketing Beyond Markdowns: How to Stay Competitive in Ecommerce without Relying on Price

7 Ways to Create a Seamless Customer Experience with Mobile

7 Ways to Create a Seamless Customer Experience with Mobile

Using Data for Loyalty Program Design

Using Data for Loyalty Program Design

Give New Meaning to Happy Holidays

Give New Meaning to Happy Holidays

Enhance Your Mobile Strategy with a Mobile Wallet

Enhance Your Mobile Strategy with a Mobile Wallet

Five Mobile Marketing Strategies That Support Offline Sales

Five Mobile Marketing Strategies That Support Offline Sales

Four Tips for a Successful Mobile Marketing Strategy

Four Tips for a Successful Mobile Marketing Strategy

Total Visibility, Better Results: How the Marketing Calendar Powers Your Strategy

Total Visibility, Better Results: How the Marketing Calendar Powers Your Strategy

Segments in Seconds: Build Your Audience Faster with AI

Segments in Seconds: Build Your Audience Faster with AI

One Workflow, Total Reach: How AI can optimize your marketing channels

One Workflow, Total Reach: How AI can optimize your marketing channels

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across Hospitality Brands

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across Hospitality Brands

Clutch Acquires Reciprocity Health Accelerating the Growth of Clutch Health

Clutch Acquires Reciprocity Health Accelerating the Growth of Clutch Health

Clutch Unveils First Phase of “Clutch Active Marketing Intelligence” - Redefining AI-Driven Customer Engagement

Clutch Unveils First Phase of “Clutch Active Marketing Intelligence” - Redefining AI-Driven Customer Engagement

Clutch Has Integrated With Shopify to Power CDP, AI Loyalty, and Retention Marketing for Omnichannel Retailers

Clutch Has Integrated With Shopify to Power CDP, AI Loyalty, and Retention Marketing for Omnichannel Retailers

Clutch and Care Continuity Announce Strategic Partnership to Enhance Patient Care and Transportation Solutions

Clutch and Care Continuity Announce Strategic Partnership to Enhance Patient Care and Transportation Solutions

Spotlight: Customer Loyalty Programs

Spotlight: Customer Loyalty Programs

Newstore Podcast Featuring Andy O’Dell

Newstore Podcast Featuring Andy O’Dell

4 Gift Card Statistics—and What They Mean for Your Business

Loyalty Program KPIs and Benchmarks by Vertical and Program Maturity

Loyalty Program KPIs and Benchmarks by Vertical and Program Maturity

Stop Sending Loyalty RFPs That Vendors Can Talk Around

Stop Sending Loyalty RFPs That Vendors Can Talk Around

Why Loyalty Platforms Are Essential for E-Commerce Success in 2025

Why Loyalty Platforms Are Essential for E-Commerce Success in 2025

Smithland Cares: Giving Back on Every Transaction

Smithland Cares: Giving Back on Every Transaction

Practical Uses of AI in Customer Loyalty: Affinity Segments

Practical Uses of AI in Customer Loyalty: Affinity Segments

Practical Uses of AI in Customer Loyalty: Product Recommendations

Practical Uses of AI in Customer Loyalty: Product Recommendations

Loyalty Programs Made Simple with Clutch

Loyalty Programs Made Simple with Clutch

Unlocking Customer Experience and Loyalty with Shopify POS UI: A Panel with Shopify, Clutch, and Endear

Unlocking Customer Experience and Loyalty with Shopify POS UI: A Panel with Shopify, Clutch, and Endear

A Tale of Two Retailers: Avoiding Customer Churn

A Tale of Two Retailers: Avoiding Customer Churn

5 Proven Retention Strategies for Quality Care to Reduce Patient Churn in 2026

5 Proven Retention Strategies for Quality Care to Reduce Patient Churn in 2026

Healthcare Marketing 2.0: Strategies to Attract and Retain High-Value Patients

Healthcare Marketing 2.0: Strategies to Attract and Retain High-Value Patients

Designing Loyalty Programs That Keep Patients Coming Back

Designing Loyalty Programs That Keep Patients Coming Back

Plugging the Leak: How Health Systems Can Stop Employee Healthcare Dollars from Walking Out the Door

Plugging the Leak: How Health Systems Can Stop Employee Healthcare Dollars from Walking Out the Door

Why Hyper-Personalization Isn't Optional Anymore

Why Hyper-Personalization Isn't Optional Anymore

Winning Attention in a Noisy World: How Pharma Can Lead with Smarter, Consumer-Grade Engagement

Winning Attention in a Noisy World: How Pharma Can Lead with Smarter, Consumer-Grade Engagement

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Healthcare Is Still Stuck in 1998: It’s Time to Curate the Patient Experience Like Spotify Curates Music

Behavior Change at Scale: A Hybrid Approach Using TTM, COM-B, and Nudge Theory on the Clutch Platform

Behavior Change at Scale: A Hybrid Approach Using TTM, COM-B, and Nudge Theory on the Clutch Platform

Prove the Revenue Impact of Every Program You Run

Finance-ready reporting ties loyalty, offers, stored value, and campaigns directly to revenue, margin, and LTV. Show your leadership team exactly how much value every dollar invested generates.

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