CLUTCH PLATFORM

One seamless platform for your AI retention and loyalty marketing, customer activation, and analytics

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Customer Data Platform

Programs are only as powerful as the data-driving them behind the scenes. Empower your decisions by consolidating siloed data sources into a single platform that organizes and actions the data with Machine Learning.

Machine Learning and AI embedded across the Platform

Work smarter not harder with AI embedded throughout the platform to increase the profits of your marketing decisions

Audience Segmentation

Utilize Machine Learning to automatically organize customers into audience segments defined by shopping behaviors and other key attributes

Real-Time Updates

Let your smart data work for you by updated audience segmentations in real-time 

Data Consolidation & Enrichment

Consolidate data with built-in integrations and an open source API framework

AI Loyalty Management

Embrace the future of experiential loyalty by making your customers feel seen. Utilize Machine Learning to individualize loyalty journeys to tailor the right engagement at the right time without the heavy lift of significant program design. 

Individualized Program Experiences

Use custom audience segments to ensure your loyalty programs are tailored to each customer

Automated Updates

Set up automated triggers to move customers between multiple life cycle journeys depending on their shopping behavior

Intuitive Campaign Design

Utilize an intuitive campaign builder to create loyalty campaigns quickly

Flexible Templates

Cover any program complexity to build the right campaign for your business whether traditional, or experiential 

Gift Cards & Stored Value

Strategic Stored Value can grow your customer base, reveal anonymous buyers, and quickly convert first time customers into repeat buyers. 

Multi-Channel Issuance & Redemption

Reduce friction in the customer experience by enabling redemption across email, sms, ecommerce and Brick & Mortar

Digital Accounts

Decrease the percentage of anonymous buyers by allowing customers to consolidate multiple gift cards or credits into a single digital account

Franchise Scalability

Support stored value at scale across both digital and physical locations both domestic and internationally 

Fraud Prevention

Utilize Machine Learning to identify potential fraudulent spending behaviors

Offer Management

Orchestrated Offers

Automate offers to send in real-time while using event-based triggers such as items left in cart or a completed transaction

Smart Offers

Protect margins by using Machine Learning to personalize the offer to your customer while maintaining profitability

Machine-Learning Optimization

Rely on Machine Learning for comprehensive analytics and rapid optimizations to improve the performance of future offers

Customized Reporting

Gain detailed analytics on the performance of your offers and track the KPIs that mean the most to your business objectives

Marketing Orchestration

Seamlessly integrate omnichannel communications with your programs to create real-time, individualized engagements with your customers. 

Real-Time Trigger Based Communications

Automate personalized messages at the right time by creating trigger rules that activate in real-time

No Code Design

Use an intuitive drag-and-drop builder to quickly design compelling content. Spend less time writing emails, and more time selling

Omnichannel Communications

Communicate with your customers in the channel they use the most by enabling SMS, and email

Leverage Generative AI

Cut the workload by leveraging generative AI to create content on the fly and optimize send times

40+ Pre-built integrations

Connect everything in one place

Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need

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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Oracle Micros
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Salesforce Marketing
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Aptos
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UTC Retail
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KWI
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Aurus
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DispenseFirst
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Micros 2700
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Salesforce Marketing
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Aptos
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Saleforce Commerce
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Predict Spring
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Deck Commerce
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ISTW
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NCR Aloha
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NCR Encor
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PosiTouch
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Oracle Simphony
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Tireworks HD
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RICS Software
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Simphony
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Blackhawk Network
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Toshiba
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Shopify+
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NewStore
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Micros Simphony

Start delighting your customers and boosting business

Watch your loyalty programs, gift cards, strategic offers and marketing communications over achieve when driven by Clutch’s comprehensive marketing solutions.